FAQs

A volunteer has completed the safeguarding workshop but it is not showing on their record?
Please contact our Business Support Administrator, Sara Bennett on coaching@middlesexfa.com who will be able to look into this. Please provide all releva...
Mon, 20 Jan, 2020 at 9:36 AM
Can our volunteers renew their safeguarding online?
Yes, find out how you can renew online here
Mon, 20 Jan, 2020 at 9:44 AM
How do I register my club for online Criminal Records Checks?
Please email fachecks@thefa.com informing that you wish to register your club with their service. 
Mon, 20 Jan, 2020 at 9:49 AM
How do I verify documents?
The original email sent from FA Checks, has this guidance. If you haven’t got guidance then contact the online unit 0845 210 8080 or email: fachecks@thefa.com
Mon, 20 Jan, 2020 at 9:50 AM
I am concerned about a child being mistreated, how can I report this?
Referring a concern can be done via your club, league or County FA – all will have a designated safeguarding officer (DSO).  Alternatively, you can email u...
Mon, 20 Jan, 2020 at 9:51 AM
I am the Club Welfare Officer - how do I register as the verifier?
Please email fachecks@thefa.com informing them that you are the Club Welfare Officer and want to be added as a verifier. Also, if the previous CWO is no lon...
Mon, 20 Jan, 2020 at 9:51 AM
I am trying to add a coach to WGS but it is not accepting it stating that they do not have a DBS (CRC) when they do.
They may have 2 FAN’s so contact Middlesex FA who will assist with this. Contact details for can be found here.  Or  There may be some content on the c...
Mon, 20 Jan, 2020 at 9:53 AM
I have taken the Safeguarding qualification but it has expired, how can I renew it?
Please email The FA and register with FAchecks@TheFA.com. CWO's can also contact the GB Group who facilitate CRC applications on behalf of The F...
Mon, 20 Jan, 2020 at 9:54 AM
Is it mandatory for a youth club to have a Club Welfare Officer?
Yes it is mandatory for all Youth Clubs to have a qualified appointed Club Welfare Officer (CWO) having attended the Welfare Officer Workshop. Pre-requisite...
Mon, 20 Jan, 2020 at 9:56 AM
Our club is on social media and/or is considering setting up an account, what are the policies regarding youth?
Remember you must always adhere to The FA’s guidance on Photography and film where under-18s could be involved. It can be quite a lot of work to set-up, up...
Mon, 20 Jan, 2020 at 9:57 AM