FAQs

Changing Player Details
The only details that clubs will be able to amend on a players FAN Number is their address and telephone number. Clubs wishing to amend other player details...
Mon, 3 Feb, 2020 at 11:44 AM
Professional/Semi Professional Player message
If you’re registering a player and you are met with the message below when trying to add the player to your club, this will be because the player has a role...
Mon, 3 Feb, 2020 at 11:49 AM
IMS Administration Tab
This tab is for the registration of Football Agents/Intermediaries. This appears when you don’t have any roles listed against your FAN Number within our sys...
Mon, 3 Feb, 2020 at 11:49 AM
Internal Server Error
When searching for a player you may encounter an error message known as an internal server error. Please contact your County FA who can add the player manua...
Mon, 3 Feb, 2020 at 11:51 AM
Downloading Squad Lists
To download your squad lists from The Whole Game System, ensure your roles are correct on your FAN Number by visiting the teams tab down the left-hand side....
Mon, 3 Feb, 2020 at 11:52 AM
Approving a registration through WGS (League)
If a club are signing a player from the same league or from a team that play on the same day of the week then a transfer or dual registration will be requir...
Mon, 3 Feb, 2020 at 11:53 AM
The Whole Game System Notifications
You will get notifications on your Whole Game System dashboard when you login. You will get these notifications when something has changed on your account f...
Mon, 3 Feb, 2020 at 11:53 AM
My tabs and roles
If you have roles that have functionalities within The Whole Game System for example a club player registration officer or a referee you will have the tabs ...
Mon, 3 Feb, 2020 at 12:01 PM
My roles still don’t show
It may be that your role has expired within the system. Please contact your County FA who can deactivate your role and re add you through CRM which will gen...
Mon, 3 Feb, 2020 at 12:01 PM
I’m no longer at the club I don’t want my tab there anymore
Your club secretary will be able to remove your role within their WGS portal by going to the Club Officials tab, finding the official they wish to remove an...
Mon, 3 Feb, 2020 at 12:02 PM